Customer Self Service :-
|Customer Self Service
Customer Self Service Mobile Application is communication tool
for Onyx software users to facilitate fulfilling quick tasks related to
clients to manage their activities and develop their business
All commercial or service business enterprises using Onyx Software.
The application should be installed on clients mobile.
• Compatible with Android & iPhone operating systems.
• To be used online and linked with Onyx Software.
• Control screens names from Onyx software.
• Multilingual; English, French and Arabic.
• Activation of API to use bills payment.
1. Exchange of official documents with clients for balances
matching, sending accounts like quotations, client’s order or
invoice and the statement of account…etc.
2. Cash transfer between the client accounts, for another client
account, send cash transfer to client or beneficiary.
3. Bills payment based on available services in the client area.
4. Continuous communication among clients via chat messages;
updating the client’s updatable business and contact data.
1. Institutionalization of Onyx users in the enterprise to be
shown for all clients of application users.
2. Display transfers transaction in terms of balances or status.
3. Define using local currency or others.
4. Control transfer transactions among accounts and define
the allowed daily ceiling of the application transactions.
5. Control the most important transactions of the application
to achieve secure utilization.
6. Display client’s location addresses via GPS and identify the
closest for direct access.
7. Update clients via news bar.