– Hotel guests use Nazel Mobile to easily request and follow up services from anywhere.
– Nazel Mobile is compatible with android operating system only.
– Application is installed in guest mobile and linked with hotel services to easily receive guests requests.
– The application is to be used online.
1. Register service request and add it to guest bill.
2. Browse hotel restaurant menu and make an order.
3. Browse different reports any time, mainly guest account report.
1. Browse free services and the prices of other services
2. Browse hotel sections and rooms images, and check availability and price.
3. Access hotel website via application
4. Browse guest preferred images in application interface with dateline below.
Hotel Professional serves to achieve functional integration by covering daily financial operations relevant to hotel guests and different services:
– Deal with system chart of accounts that hotel uses for financial operations entries.
– Code and apply taxes such as VAT and municipal tax that is applied in most countries.
– Follow up city ledger, AR accounts and settlement measures, collect cash, make discounts, and determine Write Off.
Rooms Management :
Hotel Pro’s Rooms Management module enables employees to view and control various facets
of a room’s condition, status, and availability. With housekeeping, room history, occupancy,
and maintenance information at their fingertips, Rooms Management and Housekeeping
departments work together seamlessly; efficiently addressing areas that need attention thereby
better ensuring guests’ satisfaction
The Housekeeping option allows guest preferences on turndown service or requests service
times for room service. Additionally, any notes that Housekeeping might need for this guest
apply using this option and display on the department’s Task Assignment sheets
Hotel Chart (organization structure and levels / job titles and levels)
– Changing the Status of a Room
– Room Conditions
– Room Discrepancies
– Attendant Points
– Task Assignment
– Turndown Tasks
– Housekeeping Chart
Additional Rooms Management Options :
– Out of Order / Out of Service (It is not possible to take an occupied or reserved room
to a status of Out of Order)